/magic cooldown problem

Discussion in 'Help & Support / Errors & Bugs' started by BobbyBlack, Dec 31, 2020.

  1. BobbyBlack

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    I used /magic when I did not own the feature yet and it put it on the 30 day cooldown. Since then I have purchased wizard and the cooldown did not reset.


    1. use /magic when you do not own the wizard feature
    2. use /magic again and you will see it has a cooldown
    3. buy the wizard feature
    4. still on cooldown from using /magic when you did not own the feature
     
    #1 BobbyBlack, Dec 31, 2020
    Last edited: Dec 31, 2020
  2. BobbyBlack

    BobbyBlack Community Spokesperson
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    I understand you changed it from 3 to 1 per month, but I tried to use it 3 times when 3 times were allowed and I could not use my 3rd one due to a server bug. I humbly ask you to allow me to use my 3rd one as it was not user error that stopped me from being able to use my 3rd one.

    Edit: if the 3rd use was not bugged due to server problems, I would have used all 3 when 3 were allowed, which is why im asking to be allowed to use it a 3rd time.
     
    #2 BobbyBlack, Dec 31, 2020
    Last edited: Dec 31, 2020
  3. BobbyBlack

    BobbyBlack Community Spokesperson
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    Thank you sir