I received a /mail from _notcj with message "no" today September 20th at 8:32am EST/server time. I was still able to read the message almost an hour later at September 20th 9:25am EST/server time. After that I went to bed and didn't try again until today at September 20th 10:32pm EST/server time when the message was gone.
So at 08:32:00 EST you said the following: Code: Can someone send me a /email? I'm trying to test a bug, thanks. Then at 08:32:29 EST, user DCxCyBeR mailed you saying; Code: DCxCyBeR issued server command: /email buadthan hey I cannot see any emails or mails sent from _notcj to you at the time you stated, the only mail I can see is from DCxCyBeR. Remember /email is the OLD mail system which has now been removed, thus meaning and emails you recieved via /email have now been deleted. I can see that the /email system was removed at around 09:55am EST, so this would explain why you could not see the messages as they were deleted. Also worth noting, when you send someone a mail, you do "/mail send <username> <message>" then to read any NEW mails it's "/mail list" to see any older mails that you have already read, it's "/mail listall"
I never noticed a mail from DCxCyBeR, though I see it was sent through /email, so I may have missed it because I was just looking for /mail. But I did definitely get one from _notcj through /mail, so that's odd it doesn't show up in the logs. Here's a timestamped screenshot I took at the time. EDIT: I also just did another test now and received these mails, I except these to disappear since all the others have. I'll reply if that happens. Here is a timestamped screenshot.
Those last 2 mails did wind up disappearing as well. The last time they existed was 02:49:51 EST/Server Time. The next time I checked after that was at 07:34:21 EST/Server Time and they were gone.
Could you please try using `/mail listall` and seeing if it shows the older messages? I get a feeling this is more a UI issue than messages going missing (mainly as I tripped myself up the same way when fixing some other issue...) Thinking if this is the case, I'll make list and listall act the same? I can only imagine others tripping up with the same thing
Unfortunately I was using /mail listall except when I would first receive the mail, when I would use /mail list. I've just tried /mail listall in game and they are still missing.