Sticky *OPEN* Applying for Staff - Guidelines

Discussion in 'Staff & Wiki Team Applications' started by andrewkm, Mar 17, 2012.

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  1. andrewkm

    andrewkm ECC Founder
    Server Owner Founder Premium User Wiki Team

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    If you are interested in participating in the EcoCityCraft Staff Team - You must follow these staff guidelines, fill them out accordingly, and re-post as a new thread.

    Staff Application Format:

    The quality and amount of work you put into your staff app will play a huge role in deciding whether or not you get picked to join the team. Putting actual work and effort into your application will leave you with a much better chance of getting moderator than someone who just hastily jotted down answers.

    Application:

    General Questions

    What is your Minecraft username?
    List your current username

    What are your in-game ranks?
    List your current rank/ranks here. Staff Applications are open for all players if they have been an active member of the community for at least 6 months. (This requires your forum account to have been registered over 6 months ago.)

    How old are you?

    When did you join EcoCityCraft?
    Please refer to your member page for a rough estimate. This is dependent on whether you joined the server and the forums around the same time.

    What time-zone are you in?

    What time of the day do you usually play?
    Do you play mostly on weekends, or is it spread evenly through the week? If you can, please include a schedule of what hours you play each day.

    Main Questions

    In your opinion, what is the purpose of Moderators on EcoCityCraft?

    Why do you want to be a Moderator?

    Do you have any experience in moderating Xenforo forums or Minecraft servers?
    Provide links if possible.

    How have you been helping the community grow bigger and better?
    Explain how you have helped the community and how you plan on helping even further as a moderator.

    The staff team is always changing and improving. If you become a staff member, what is one thing you would like to change about the staff team?

    What specifically do you think puts you above the other applicants?

    Why do you think that you may not be picked?
    What do you need to improve on?

    Hypothetical Questions

    Please keep in mind that hypothetical questions are not “right or wrong” answer questions. This is to explore how you would handle various situations.

    A new player has come on and asks a few questions in global. After getting no immediate response they start spamming the questions. How would you respond to the situation?

    In handling a complaint it has been noted that the user who filed the complaint on a user has not provided a screenshot of the /rn of the user, the user being accused is using a nickname in the relevant screenshots. How would you handle this complaint?

    You have just warned a user in chat for inappropriate chatter. They then proceed to argue with you that another user has done the same thing and that they were not warned for it and that they feel that such conduct should be allowed in chat, they also state that you were wrong, biased and they feel that you are not doing your job properly. How would you respond in such a situation?

    A player messages you that they have accidentally paid a sizable amount of EcoDollars to another user. They are extremely upset and panicked and the user who received the money is refusing to respond to the request to return it. How would you handle the situation?

    A player messages you on Discord, requesting that you join their channel. Upon joining you find the player distressed and flustered. The player explains to you that another person in the channel has been harassing them. What would you do?

    Practicals

    This section is a few practical chat situations that a Staff member may witness in chat, your objective is to determine whether action needs to be taken.

    “Wow that’s so ghey.”
    Should any action be taken?


    “Yeah, I have some big plans for my weekend, I plan on going to a party and getting drunk. Should be pretty fun.”
    Should any action be taken?


    Examine the sample situation:
    User 1: “Yeah, i’m mad that he didn’t pay me back so I’m quitting”
    User 2: “Maybe if you weren’t banned they would of been able to pay you.”
    User 1: “Man stfu”
    User 2: “lol, salty much?”
    Should any action be taken?


    Former Staff Questions

    (If you have never been on the staff team, you may leave these questions blank)

    When were you last on the staff team and how long were you a staff member?

    What was your highest rank on the staff team?

    What was your favorite part about being a staff member for EcoCityCraft?

    If you were to return to the staff team, what would you do differently?

    Other Questions

    Do you consider yourself a risk taker?

    Do you consider yourself a leader?

    How do you manage stress?

    Finally, is there anything else you would like to add?
     
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    #1 andrewkm, Mar 17, 2012
    Last edited: Sep 12, 2018
  2. andrewkm

    andrewkm ECC Founder
    Server Owner Founder Premium User Wiki Team

    Joined:
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    Staff Standards

    Online Time:

    We expect all staff members to spend at least 2 hours on the server a day. SuperMod & GameAdmin requirements are higher depending on their rank. Staff must be active during that time. Being a staff member, and not coming online for over a week will risk immediate removal from the team.

    If you are leaving on any sort of vacation or personal leave let us know in the staff section to keep us aware of your plans.
    • Over staying your planned leave by over a week will have you removed from staff.
    • Failing to provide us with information regarding any sort of leave will have you removed from staff.
    • Depending on how long your leave is and the reason for your leave your rank may as well may be removed.
    Staff ranks are not a permanent rank. Please do not consider them to be or treat them as such. They are always temporary ranks and stay with you as long as you stay active with the server and continue to perform your duties as a staff member.

    Moderation, assistance, help and server spirit:

    You are expected to moderate the EcoCityCraft server following the exact rules as outlined on the ECC Wiki as well as following our specific moderating needs as outlined in the private staff forum sections.

    You are expected to provide answers in game to members in need, and assist/help them. There are many users out there who legitimately require help and assistance. You are expected to help these users the best way you can. Remember, you represent EcoCityCraft and our entire community.

    Regarding server spirit ... I've seen a few staff members go out of their way and help us get users by doing simple things away from the community. I've also seen other staff members completely go above and beyond in game and assist new users in getting started. These actions, in my opinion, are great, and show you truly care!

    Forum Requirements:

    Various forum requests must be handled in a timely fashion such as the staff requests sections and more. Exact rank level requirements will be posted below. As well, the forum must be frequently checked, moderated and supported (meaning answering various help threads, as well as threads that you are required to attend to as outlined below.

    Can't handle the standards?

    If for any reason at all you find that you cannot handle these standards, please do not apply. As well, if you are already on the team but time has become difficult for you, let us know that you would like to step down from being a staff member. (We will gladly consider you on a priority basis should your time free up again). I understand this may be tough for some of you, but our staff system has changed, and we now have standards on the server that must be followed. If you can't handle them it is no shame in stepping down from the staff team, as many of us I'm sure have busy lives as well.

    Thank you all for understanding and supporting EcoCityCraft!
    We hope to see you on ECC's staff team!

    Staff Rank Level Requirements:

    All Staff:
    • Online time.
    • EcoCityCraft server spirit!
    • In game moderation and help.
    • Forum moderation and help.
    • Attend to the ban appeals and complaints forum in a professional manner.
    Moderators:
    • Follow our "All Staff" requirements.
    • Assist/Respond to Help/Support threads immediately as they appear.
    SuperMods:
    • Follow our "All Staff" requirements.
    • Attend to the Staff Requests forum.
    • Attend to the Grief Reports forum.
    • Please assist us with the Moderator specific requirements.
    GameAdmins:
    • Follow our "All Staff" requirements.
    • Attend to the entire Application forum section.
    • Please assist us with the Moderator and SuperMod specific requirements.
    Warning/Reminder:

    Do not do anything that you're not supposed to be doing within any staff control panel or with any of the commands/tools you have access to in and outside of the game. We have full staff and administration logs and review them weekly to keep track of what is going on. If sort of abuse is found, or anyone is determined to be doing something that is not outlined here (which they should not be doing) they will not only be immediately demoted and removed from the staff team but permabanned from the ECC server and community with no chance of appeal. Breach of trust to us is the worst offense possible.
     
    • Agree x 33
    • Winner x 11
    • Like x 8
    • Informative x 8
    • Potato x 7
    • Friendly x 3
    • Useful x 1
    • Optimistic x 1
    • Creative x 1
    • List
    #2 andrewkm, Feb 8, 2013
    Last edited: Sep 12, 2018
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