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  1. Builder ⛰️ Ex-President ⚒️⚒️

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    Minecraft Name:
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    Suggestion:
    Make staff stop saying 'please' on ban appeals/complaints .

    Reason:
    It makes you guys look utterly helpless and pathetic. You're in charge. It makes you guys look weak. Yes, to a slight degree you can say please and thank you, but not when you're telling somebody to do something or stop something. Quite frankly, a player should be intimidated by a staff member when they are doing an appeal. This ain't Wal-Mart Customer Service.

    Other Information:
    Hope this suggestion will actually be looked at and commented by somebody who can actually do something about this. That would mean SA+.

    Link to this plugin:
    Just look in the past.
     
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  2. knears2000 Builder
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    +1

    I agree with this. Manners are great, but assertion is key.
     
  3. rosypolly Builder
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    The owner of the company I work for has around 50 part/full time employees spread across four locations. She doesn't have to baby or be polite to any of us, we either do what she says or we won' be asked to come back at some point. Yet she says please and thank you when giving us instructions to do something. How many times do you think any of my co-workers or I have decided not to listen because she was polite? (none) Basic manners aren't a sign of weakness, they are a sign you are able to be civil even to your lessors.
     
  4. knears2000 Builder
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    But lately, staff have been babying users. If you can use manners and be assertive like your boss, that's what needs to be done, which is the ultimate goal of this suggestion.
     
  5. goblizz The One and Only
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    Can you explain how this is the case? All I've noticed is the Mods being polite yet firm with the people who are unnecessarily flaming, bumping, or commenting.
     
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  6. rosypolly Builder
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    "Make staff stop saying 'please' on ban appeals/complaints ." This is actually the stated goal.

    With further explanation boiling down to "Quite frankly, a player should be intimidated by a staff member" Which is more or less just wrong. We don't have a monopoly on minecraft servers, or even economy ones. If you intimidate a user they have a thousand other selections to choose from where they can find better treatment. Respect is the goal standard here, not fear. After all, it's not like staff loses anything by being polite. Either the user being warned is going to listen and have a good day, or they will be punished. That doesn't change if staff was polite or not. What would change is the chance of a punished user returning, which is key to establishing a solid player base.
     
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    #6 rosypolly, Jan 25, 2015
    Last edited: Jan 25, 2015
  7. clou44 Professional Forum Stalker
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    I do not think we are "babying" users. There are times when we are more polite, like to basic offenders (first timers) and times when we are harsher. I'm not going to be rude just because someone broke a rule. That's not who I am, so it's not going to happen. You can't make a suggestion for people to change their personality.
     
  8. Pellagia Ecoleader
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    -1 terrible suggestion
     
  9. knears2000 Builder
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    And I'm a troll...
     
  10. Builder ⛰️ Ex-President ⚒️⚒️

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    How and why? Is it because I have posted it? Are you just having a bad day? Some elaboration would be great!
     
  11. greg45865734 Builder
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    Ok well those are adults who are (probably) mature and know whose the boss. A large deal of people that need staff to tell them what to do are little kids.
     
  12. Original_Jackson ♕ Ecoleader ♕
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    You know what my Uncle tells me? No matter how trivial it may seem, you always say please and thank you, no matter what. "Weak" "pathetic" "helpless".... All I have to say is lol.

    It would be nice if this suggestion had any evidence, facts, literally ANYTHING to back it up besides a forum lurker (?) saying staff looks weak in ban appeals. I don't see a need to stop this, it's polite. Things get handled.
     
  13. Builder ⛰️ Ex-President ⚒️⚒️

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    Pretty sure all you guys are taking this the wrong way. I'm not against politeness. I said that in my original suggestion. What I don't like is a command being given and have it 'fluffed' up a bit. To me it just seems wrong.

    Don't know what that means, but it sounds derogatory to me... what exactly is a "forum lurker"?
     
  14. rosypolly Builder
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    Ok, fair enough,we do have lots of young kids, but this suggestion still doesn't help that. Little kids don't like being intimidated or scared. Sure they might listen, but they aren't going to stay in an environment like that. In fact, their parents might not let them stay in a negative environment. As long as staff make clear what needs to be done. (Which is easily done while still being polite) using manners doesn't harm anything. As I said before, people will either choose to listen or be punished. Staff being polite doesn't change that.
     
  15. greg45865734 Builder
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    I agree, this suggestion won't really solve anything. All I was saying was there's a solid difference from the users on this server from people you work with.
     
  16. rosypolly Builder
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    Ohhh, haha. I thought your first response to me was a reply to my second post, the one talking about this server, and thought it strange you even brought my work place back up again. You responded to my first post though, this makes much more sense now.
    Yes, that's a very true and valid point there. I was just trying to point out one can be assertive while being polite.
     
  17. Original_Jackson ♕ Ecoleader ♕
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    It's not derogatory. It simply means you aren't very if at all active in game but are on the forums still. If you take offense to that best change your sig...
     
  18. konan200x Otterly Otter
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    Just because someone has broken a rule, doesnt mean he/she gets to be treated less politely in my opinion. Believe it or not, from my experience of moderating, users were more likely to listen to and follow the staff instructions when they felt like they were respected. After all, staff are part of the community and the staff not being permitted to talk in a polite manner (even if when they are communicating with rule-breakers) and the users becoming afraid of them is not an ideal picture of a community I have in mind.
     
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  19. AdmiralD IsleTradingCo
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    This coming from one our most favorite, most effective, most loved, and most respected (ex) moderators.
     
  20. Vintage_Gamer Builder
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    It is not within my nature to act like this. Manners cost nothing and its nice to be nice. Like clou said, Staff do not "baby" users, we do tend to be lighter on first time offenders, and harsher on those who are repeated offenders, so I don't think that will ever change.
     
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