[Bug Report][Main] Didn't receive feature

Discussion in 'Help & Support / Errors & Bugs' started by Gowther32, May 22, 2018.

  1. Gowther32

    Gowther32 Goat Sin of Lust
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    Minecraft Username:
    @Kirito32

    Brief Description:
    @freddyagogo purchased water feature for 15 USD on buycraft for Kirito32, purchase is confirmed but has not been processed by the server on main with /myfeatures or through /kit water after over an hour has elapsed.

    Instructions:
    1. Purchase "water" feature from buycraft.
    2. Wait for over the expected time of 5-10 minutes for the feature to be processed and check /myfeatures or /kit to see if the feature has been received.
    3. Confirm that feature has not been received post purchase.
    4. Wait longer and repeat step 3 until sure that feature has not been processed by the server.
    How many times did you recreate this?:
    Once
    Result:
    Water feature was not received over an hour after payment had already been processed through buycraft.

    Expected Result:
    Water feature received after payment has been processed through buycraft.
    Evidence:
    Provided by freddyagogo: https://gyazo.com/474aa70762806c2bdcf9b2133630b241
    Provided by myself: https://gyazo.com/6bee2c435947feaf4403ae924ff8a44d (payment shown under "Recent Payments")
    https://gyazo.com/f252cca780cce76738ace44fab6404d5 (/myfeatures)
    https://gyazo.com/afbc847985c66ce4665ce27818b8f3f4 (/kit and /kit water)
     
  2. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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