[Bug Report][Main] Didn't receive feature

Discussion in 'Help & Support / Errors & Bugs' started by Gowther32, May 22, 2018.

  1. Gowther32

    Gowther32 Goat Sin of Lust
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    Minecraft Username:
    @Kirito32

    Brief Description:
    @freddyagogo purchased water feature for 15 USD on buycraft for Kirito32, purchase is confirmed but has not been processed by the server on main with /myfeatures or through /kit water after over an hour has elapsed.

    Instructions:
    1. Purchase "water" feature from buycraft.
    2. Wait for over the expected time of 5-10 minutes for the feature to be processed and check /myfeatures or /kit to see if the feature has been received.
    3. Confirm that feature has not been received post purchase.
    4. Wait longer and repeat step 3 until sure that feature has not been processed by the server.
    How many times did you recreate this?:
    Once
    Result:
    Water feature was not received over an hour after payment had already been processed through buycraft.

    Expected Result:
    Water feature received after payment has been processed through buycraft.
    Evidence:
    Provided by freddyagogo: https://gyazo.com/474aa70762806c2bdcf9b2133630b241
    Provided by myself: https://gyazo.com/6bee2c435947feaf4403ae924ff8a44d (payment shown under "Recent Payments")
    https://gyazo.com/f252cca780cce76738ace44fab6404d5 (/myfeatures)
    https://gyazo.com/afbc847985c66ce4665ce27818b8f3f4 (/kit and /kit water)
     
  2. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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  3. andrewkm

    Founder Premium Upgrade

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    Thanks, this has now been credited to your account.
    @STAFF-01 Moderator please note, no main server features are processing until our main server permissions conversion is complete. Please direct all problems with main server feature donations to my forum pm inbox.
     
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    #3 andrewkm, May 22, 2018
    Last edited: May 22, 2018