Bank Account Money Loss

Discussion in 'Help & Support / Errors & Bugs' started by WYOMINGansleigh, Dec 1, 2015.

  1. WYOMINGansleigh

    WYOMINGansleigh Builder
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    I had 10k in the bank on May 10th before i got banned and now its gone
     
  2. GuppyDream

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    Think this is supposed to be in Help and Support section
     
    #2 GuppyDream, Dec 1, 2015
    Last edited: Dec 1, 2015
  3. 314

    314 Irrational GameAdmin, former ServerAdmin
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    #3 314, Dec 1, 2015
    Last edited: Dec 1, 2015
  4. WYOMINGansleigh

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  5. WYOMINGansleigh

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    and it even says i put something in and it doesn't say i took anything out either
     
  6. bobman3355

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    what were u banned for? if it was xray or a hack they wipe ur money
     
  7. WYOMINGansleigh

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    loan scamming
     
  8. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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  9. Nicit6

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    Our banking transaction logs indicate that your last bank activity was withdrawing $10k ECD from the forum bank to the server.

    This would be logged as "Sender: [You], Receiver: Bank" so I believe you may be misreading your banking history.
     
  10. SuburbSomeone

    SuburbSomeone Shrubby Tycoon
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    Yeah... I find this confusing personally, and it only makes sense to flip Sender with Reciever.
     
  11. Nicit6

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    That's probably not possible, as the history is for your forum account. When you deposit money, you send it to the bank, and the bank sends it to the forum account.

    We also cover that already with recent updates to the autobanking transaction notes.
     
  12. SuburbSomeone

    SuburbSomeone Shrubby Tycoon
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    I'm wondering if we could have a different name than Bank though... the current system seems to imply that the money is going into the bank, and not to one's ingame balance.
     
  13. andrewkm

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    We made this easier already with the new added descriptions:

    [​IMG]
     
    #13 andrewkm, Dec 2, 2015
    Last edited: Dec 2, 2015
  14. SuburbSomeone

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    This is helpful, and thank you for doing this. But this seemingly makes the system contradict itself. What has been added as a description should be clear, and this Bank/User confusion only hurts that by implying that money is being transferred the wrong way. :/
     
  15. SuburbSomeone

    SuburbSomeone Shrubby Tycoon
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    Ah, thanks. That resolves my issue. Kudos!
     
  16. andrewkm

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    What you're asking for is currently not possible in our version of bank, it's being considered for the future. Simply look at the descriptions for now.
     
  17. AVATARKLH

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    Love the sender and reciever labels its very easy to see where the money is going to and from, thank you so much.
     
    #15 AVATARKLH, Dec 6, 2015
    Last edited: Dec 6, 2015
  18. andrewkm

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    Changed the code up and had the addon updated.
    Now looks as such:

    [​IMG]

    If that's not ultra clear then I'm not sure what else I can do :p
     
    #17 andrewkm, Dec 3, 2015
    Last edited: Dec 3, 2015