[Bug] Feature store not letting me purchase.

Discussion in 'Help & Support / Errors & Bugs' started by KingCharlie9, Nov 17, 2017.

  1. KingCharlie9

    KingCharlie9 EcoPremiumPrestigeLegendTycomaster
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    Minecraft Username:
    KingCharlie9
    Brief Description:
    I cant purchase features, because I apparently 'chargedback' which I have never done and to my knowledge, neither has any people i have bought from.
    Instructions:
    Try to purchase NicknamePlus
    How many times did you recreate this bug?:
    3 times
    Result:
    'You have opened too many chargebacks' error
    Expected Result:
    Paypal screen
    Evidence:
     
  2. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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  3. KingCharlie9

    KingCharlie9 EcoPremiumPrestigeLegendTycomaster
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    There is only one logical reason for this - Someone, who has bought me a feature for ECD has charged back on my account.
    This could be (In order from latest to oldest) Ladyvamptress, Jose0213, spaenjj or SunPrince.
    I doubt it could be any of the latest three, but I am not so sure about SunPrince.
    I have not spent any hard money (irl currency) on the store, but today I planned to for the first time.

    This may just be a bug not a chargeback issue, but if it is, then I would like to clear up that I am in no position to chargeback, because I haven't spent any of my own money on ECC **yet**
     
    #3 KingCharlie9, Nov 17, 2017
    Last edited: Nov 17, 2017
  4. andrewkm

    Founder Premium Upgrade

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    @KingCharlie9
    Are you sure you are logged in as "KingCharlie9"
    I tried logging it with that and it lets me proceed to check out with no issues.

    Also try from your home IP address as opposed to your mobile.
    I cannot reproduce this and can confirm your username does not have any chargebacks on it.
     
    #4 andrewkm, Nov 17, 2017
    Last edited: Nov 17, 2017
  5. KingCharlie9

    KingCharlie9 EcoPremiumPrestigeLegendTycomaster
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    Thank you, I was logged in as myself, but now that I've tried from home wifi rather than my data on my phone, it has worked.
    Thanks for also letting me know I have no chargebacks (phew) lol