Minecraft Username:
314

Brief Description:
Having a Skyblock rank reduces the cost of the following rank(s). However, Tebex apparently does not allow you to purchase a rank if it is cheaper than one you already have.

Instructions:
The following steps cause the bug.

• Have the SkyLegend rank purchased on Tebex (see Evidence #1).
• Make sure you are logged in via Tebex, e.g. by adding something else to your cart.
• Try (and fail) to add SkyGod to your shopping cart (see Evidence #2).

Notably, the following steps do not cause the bug.

• Have the SkyLegend rank purchased on Tebex.
• Select SkyGod without logging in, which prompts for your username.
• The package is successfully added to your shopping cart.

How many times did you recreate this?:
3-4 times followed by logging out of the shop.

Result:
Having SkyLegend reduces the cost of SkyGod below that of SkyLegend (see Evidence #3). Tebex thus refuses to add SkyGod to my cart because I already own a more expensive feature in this category.

If I am not logged in yet, Tebex displays the regular prices for all the ranks. Since SkyGod is more expensive than SkyLegend, I can still add the feature to my cart because it does not adjust the SkyGod price until after I have entered my username.

Note: I am not sure how this affects the other ranks if you have a lower Skyblock rank.

Expected Result:
Being able to upgrade from SkyLegend to SkyGod regardless of the package's pricing.

Spoiler: Evidence

1. I already own the SkyLegend rank.


2. I cannot purchase SkyGod.


3. Tebex only adjusts the price of ranks I do not yet own, which makes SkyGod cheaper than SkyLegend.

 

Thanks for looking into it.

I'm not looking to get SkyGod right now, but the workaround I described still allows me to buy the feature via Tebex.