[Bug Report] Continuation of Donation Tag Bug

Discussion in 'Help & Support / Errors & Bugs' started by yokeby52, Nov 20, 2019.

  1. yokeby52

    yokeby52 Penguin?
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    Brief Description:
    In-game donation tag still having update issue when reaching next level of donator tag ($ -> $$, etc..)

    For me personally, I was at $955 in features and purchased TC++ and 10 weekly VMR keys. I did this while I was on the main server.

    Buying TC++ boosted me to $985 on the main servers, and would have given me [$$] on VMR. My tag updated for VMR server, keeping up with what tags should have changed to, however it took quite a while for the tag to update.

    Shortly after purchasing this, I bought my 4th monthly spawner, bumping me to $1035 on main servers. I purchased this while on main north.

    My main/main north tag has still not updated.

    The time that I bought the monthly spawner was no more than 30-45 minutes just after I bought TC++.

    Instructions:
    As far from what I understand, be below a in-game supporter rank, purchase enough features to put you up to the next rank, and watch as rank doesn't update.

    How many times did you recreate this?:
    I've recreated it twice personally, one with the transition to VIP+, and once a while back with the transition to VIP. The one with VIP updated just after a restart, a restart has not occured since I've been on.

    Result:
    Still resting at VIP

    Expected Result:
    To now be VIP+, as stated on https://ecocitycraft.com/forum/wiki/supporter-information/

    Evidence:


    Screenshots show:
    Donation total on main/main north
    donator tag on main north
    donator tag on main
    donator tag on vmr
    donation total on vmr

    EDIT:
    The two rounds of features were bought with different paypals. I bought the first round, the other I bought off of a user.

    I can provide transaction #'s if needed
     
    #1 yokeby52, Nov 20, 2019
    Last edited: Nov 20, 2019
  2. WeirdBuilder

    WeirdBuilder Former StrangeAdmin
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    Like you acknowledge, you just have to wait for a server restart for your supporter tags to update.
     
    #2 WeirdBuilder, Nov 20, 2019
    Last edited: Nov 20, 2019
  3. yokeby52

    yokeby52 Penguin?
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    Aware, was told to file another so andrew knows the problem still persists
     
  4. Karin_88

    Karin_88 The Rainbow Ex-GA
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    I am experiencing the same bug. blazwura97 bought tombstone for me while I was offline. When I came online, she told me to check my features and the feature is there, but the [$$$] tag should now be [$$$$]. As of this morning, my features are now over $251 as you can see here:

    [​IMG]

    and right here it's still showing $$$:

    [​IMG]
     
    #4 Karin_88, Nov 21, 2019
    Last edited: Nov 22, 2019
  5. Pab_Jr

    Pab_Jr Former Staff Member
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    Just got to *VIP* Myself, it takes about 15-20 minutes to actually update.
     
  6. andrewkm

    Founder Premium Upgrade

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    I have now tracked down the EXACT issue and it should be 100% resolved.
    If you experience it again (AFTER BEING LOGGED IN TO THE SERVER OF CHOICE FOR OVER 15 MINUTES) make a new report.

    I am, absolutely, 99.99% certain that all issues are now completely solved.
    Once again, stay logged in to the server you wish to have your tag updated for at least 15 minutes prior to making a report!
     
  7. Karin_88

    Karin_88 The Rainbow Ex-GA
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    I forgot to update my post on this subject; when I got another feature two days ago (which was two days after I first reported the bug) it somehow fixed it.
    Anyway, I'm all good now, the tag is correct.
     
  8. blazwura97

    Mythic ⚔️ I ⚔️ President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐⭐ X ⭐⭐

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    Well technically when you get to VIP it'll probably be broken again xR
     
  9. andrewkm

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    No, it’s now all fixed.