[Bug Report] Money duplication bug

Discussion in 'Help & Support / Errors & Bugs' started by Logannnnnn, Aug 7, 2018.

  1. Logannnnnn

    Logannnnnn Alaska シ
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    Thread title:
    Money duplication bug

    Minecraft Username:
    @loganeric

    Brief Description:
    I typed /bank deposit in game. It told me wrong command, and try again. So I did, and then it told me to wait 5 seconds. So I waited and then did it again. I only had 100K in the bank, but when I deposited my 16,786, it deposited twice..

    Instructions:
    1. Type /bank deposit 1
    2. Type /bank deposit 1 again (look for wait message)
    3. Type /bank deposit <amount> and check forum balance

    How many times did you recreate this?:
    Just once, it's a serious issue, however.

    Result:
    The money that I deposited added twice to my account. I'm sure this would work again, however, I won't try it.

    Evidence:
     
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    #1 Logannnnnn, Aug 7, 2018
    Last edited: Aug 7, 2018
  2. andrewkm

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  3. rosypolly

    rosypolly Builder
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    I'll just add that I had this exact same problem happen. Went to move 41k over, got an error message, did it again, and had 82k added to the forum account.
     
  4. andrewkm

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    @JamieSinn
     
  5. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    This was on main correct?
     
    #5 JamieSinn, Aug 9, 2018
    Last edited: Aug 9, 2018
  6. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    Gonna take a look at this when the server comes back up.
     
  7. Logannnnnn

    Logannnnnn Alaska シ
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    Yes, I deposited the money on main.

    @rosypolly Which server were you on?
     
  8. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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    I'm having a hard time replicating this.

    What exact steps did you go through, and what error message did you see?
     
  9. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
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  10. Logannnnnn

    Logannnnnn Alaska シ
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    @JamieSinn @andrewkm

    I attempted several times to replicate this bug. I could not. I will let you know if I am able to dupe it again.
     
  11. Spanky997

    Spanky997 President
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    Yeah I just did it (accidentally), its repeatable. i originally had 16,069.20. but i tried to transfer that exact amount, and it gave me an error message. I then just deposited $16,069.00 and it went through. Seeing that my money had doubled, I repeated the process and it worked again.
     
  12. Spanky997

    Spanky997 President
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    I now have $64,277 from $16,069.20
     
  13. andrewkm

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  14. Spanky997

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    And I also have several trophies now lol
     
  15. andrewkm

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    The trophies are fine, we'll have to adjust your balance and continue investigating.

    @Spangler17 can you tell us exact steps you are doing and exact error messages your getting (with some screenshots hopefully).

    @JamieSinn I've adjusted the balance of @rosypolly and @Spangler17
    In the meantime you need to look into this as it's a serious issue and cannot be happening.
     
    #15 andrewkm, Aug 10, 2018
    Last edited: Aug 10, 2018
  16. Spanky997

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    yeah ill recreate it and send screenshots
     
  17. andrewkm

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    Try to be as detailed as you can in you the steps you take, perhaps keep a notepad open and write them down as you are doing them.
     
  18. Spanky997

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  19. Spanky997

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    My balance is exactly 16,069.20. I type /bank deposit 16,069.20, and it gives me an error message which reads "Deposit aborted, you don't have enough balance for this". Then, the money is both on the forum and in my balance in-game.
     
  20. andrewkm

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    @Spangler17 please keep trying to reproduce this and once you do post here as fast as you can so we can look at the time stamp.
    I just enabled some extensive monitoring on your account to see what the cause may be.