Buycraft Purchasing Error

Discussion in 'Help & Support / Errors & Bugs' started by AdmiralD, Feb 28, 2018.

  1. AdmiralD

    AdmiralD IsleTradingCo
    President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ V ⭐ Premium Upgrade

    Joined:
    Jul 26, 2013
    Messages:
    6,104
    Trophy Points:
    97,160
    Gender:
    Male
    Ratings:
    +4,288
    Minecraft Username:
    AdmiralD

    Brief Description:
    Purchased SkyLegend rank from the shop using a gift card and
    1: did not receive either a receipt or a transaction ID :-(
    2: not listed on the purchases in the sidebar - I think it was before jdawger even

    Instructions:
    Purchased SkyLegend from Buycraft
    waited for email with receipt or transaction id
    watched sidebar with no results either
    I did recheck my gift card and it did show a balance of $0.00.
    Checked to see if I could purchase the SkyLegend rank but could not.
    andrewkm did verify that the purchase went thru just fine.

    How many times did you recreate this?:
    Once is enough isn't it? :D

    Result:
    No transaction id or receipt
    I did check myfeatures and was hoping it would at least show there but read where the rank will not actually be received until the week of release.

    Expected Result:
    Transaction id or receipt
    since currently I only have a screen shot of the page that says it cannot be used as proof :( - oh, and of course andrewkm saying it is so :p
     
  2. JamieSinn

    JamieSinn Retired Lead Administrator/Developer
    Builder ⛰️ Ex-Tycoon ⚜️⚜️⚜️ Premium Upgrade

    Joined:
    Jun 4, 2011
    Messages:
    5,517
    Trophy Points:
    78,090
    Gender:
    Male
    Ratings:
    +4,588
  3. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,349
    Trophy Points:
    102,160
    Ratings:
    +15,056
    It went through, you wouldn’t see it in game because it’ll be delivered first week of April on the Skyblock server.

    You also used a gift card thus wouldn’t get an email.

    It doesn’t show in the side bar as that bar is reserved for real money spendings at this time.
     
    • Informative Informative x 5
    • List
    #3 andrewkm, Feb 28, 2018
    Last edited: Feb 28, 2018