Coupon code error

Discussion in 'Help & Support / Errors & Bugs' started by TomPearuss, Jul 3, 2017.

  1. TomPearuss

    TomPearuss Builder
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    I have a problem with my coupon code, I want to buy Teleport, Multihome and Back which because of this current sale costs $30, which is how much my coupon code is worth. However, as I enter the coupon code in the checkout it says I must pay an extra $12 on top of my code. I have screenshots but I'd rather not post them here as someone may use my code, so if any staff could help me, could you send me a pm and I'll send you back the screenshots for proof?
     
  2. Ladyvamptress

    Ladyvamptress Bloodlust Ex-EcoLegend
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    Probably be best to start a pm with Andrewkm. You could also add JamieSinn, Nicit6 and Imaginex to it as they are server admins and might be able to help. Then you can show them what you need to. None of them will use your code. :)
     
    #2 Ladyvamptress, Jul 3, 2017
    Last edited: Jul 3, 2017
  3. Nicit6

    Nicit6 N6
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    I believe that coupon codes don't work with sale prices. So your coupon is working for $30 worth of features (normal prices).

    That leaves you with a normally $20 feature left which after the sale is $12.
     
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  4. TomPearuss

    TomPearuss Builder
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    That makes sense but not exactly fair. Anyway this can be changed?
     
  5. TomPearuss

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  6. stoler202

    stoler202 Builder
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    I would suggest hurrying up.
     
  7. Nicit6

    Nicit6 N6
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    You'd need to talk to andrew.
     
  8. 314

    314 Irrational GameAdmin, former ServerAdmin
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    So, out of interest... why are those coupons setup differently than normal coupons which can be used during sales?
     
  9. Nicit6

    Nicit6 N6
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  10. zBulldawg

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    Also @TomPearuss you've got 2 hours and 15 mins to redeem
     
  11. TomPearuss

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    Well it seems I've gone past the redeem date? I'll pm Andrew I guess, I was waiting for a response to my question before using it.
     
  12. andrewkm

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    You can use the actual coupon for 90 days.