GettingStarted Key Bugged for User: 'its_marss'

Discussion in 'Help & Support / Errors & Bugs' started by Foyyy, Aug 17, 2026.

  1. Foyyy

    Foyyy Staff Member
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    Minecraft Username:
    its_marss

    Brief Description:
    User its_marss claims to not be able to claim their Starter Crate.

    Instructions:
    • Made the user open /cc and test opening the key after they got the notification - It said they didn't have permission.
    • Made the user mine something in /warp mining to test if they had the job indicator in their screen to see if they were still in the GettingStarted Job --- There was none.
    • Made the user type out /jobs stats to see if they were still in the GettingStarted Job --- They were not in one; "Please join a job first"
    • Wazupbutrcup then asked the user to type out the command /jobs join GettingStarted --- User said they received a a message saying "Cant rejoin this job for 364 days 23 hours 50 min 26 sec"

    How many times did you recreate this?:
    This was the only instance

    Result:
    User was still unable to open the starter crate.

    Expected Result:
    User its_marss should be able to claim the starter crate from /cc after finishing the GettingStarted job/quest.

    Evidence:
    [​IMG]
     
  2. Foyyy

    Foyyy Staff Member
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    Another user having the same problems.
    IGN: Goose73_

    [​IMG]
     
  3. ClarinetPhoenix

    ClarinetPhoenix She does what she wants.
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    This looks to be a permissions issue.

    When I do '/cc open starter v' via Ediouseig it returns "no permission" and checking the verbose shows no permissions for /cc open in general.
    I also confirmed with other established players that no one can use /cc open at the moment.

    Users can still open crates via /cc menu, just not with the '/cc open' command.
    It seems '/cc mass-open' is working fine.

    Andrew will need to take a look.
     
  4. andrewkm

    Founder Premium Upgrade

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    This has now been fixed.