/rg Failed to remove members: Unable to resolve the names

Discussion in 'Help & Support / Errors & Bugs' started by icestyle, Apr 12, 2015.

  1. icestyle

    icestyle ٩(͡๏̯͡๏)۶
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    After trying to clear out some inactive members from some of our towns, I have encountered an obstacle while trying to remove them from the town region registry. This problem seems to stick only to certain names.

    Example.

    Region: SouthSlobville
    User: samuelsmoshfan77
    Command:/rg removemember southslobville samuelsmoshfan77
    Result: Failed to remove members: Unable to resolve the names samuelsmoshfan77
    Same results for user: InsidiousStalker

    Region: Slobville
    Same results for user: Chase538

    We have obviously not tried all the names. Currently, no other names in need of removal have returned in error as demonstrated above.

    I would appreciate clarification of the error in hand so further encounters can be dealt with swiftly and if possible, without a bug report. Is there an alternative methoed to remove members from a towns registry?


    Thank you in advance!
     
  2. Dccciz

    Dccciz Nicememer55
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  3. icestyle

    icestyle ٩(͡๏̯͡๏)۶
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    Thanks for your reply. I already asked a GA about this issue and I was told to file a bug report.
    I tried to remove their new name and it seems to have work and removed the "original" name from the towns registry.

    Thanks again.
     
    #3 icestyle, Apr 12, 2015
    Last edited: Apr 12, 2015