Personally, I believe that players who repeatedly harass or troll should still be able to play the server, and one solution to this would to be mute them. A warning? People would just forget about it. But with a 12 hour mute for cussing directly at a user several times they will better understand what they did and that it was wrong. For the trolls,(depending on the situation) should be muted permanently or banned in all.
You can't mute someone speaking on a server permanently as if they need to speak to a moderator for help or type commands, e.t.c then they would be completely lost and would not be able to do anything.
They could simply ask questions on the forums since they would be muted in game. And I'm sure anyone on ecc can use the internet.
-1, it just leaves them time to stew over why they were muted, if the stew came to a boil so to say, they can just go ahead and grief/troll without verbal means if left ingame . If they are ingame they may still need to communicate with other people that will not know they are muted. Also the chance of need to use commands for reasons is a bit high especially here. It would be just another thing they would need to appeal.
It's possible to mute someone from speaking, but allow them to use commands. I've seen servers do that before. If they need to speak to a mod, they can just forum pm them.
+1 I agree with @ForceFeedMeDaddy, I think there should be a temporary mute players who are ignoring all requests to stop cursing. A temporary global mute would allow that player to still participate on the server, but not be able to say anything to global for maybe not 12 hours but like 10 minutes would be more efficient.
I mean its simple if people dont have common sense and cant follow rules. Why mute em? just ban or temp ban them Lol its as simple as that. -1
But that is a harsh punishment for something so small, if they were just having a bad day (and inexcusably took it out on another player), they are unable to apply for staff for 3 months. In my opinion someone shouldn't be staff if they were cursing excessively in global, but that is not my place to say whether someone should or shouldn't be staff.
Exactly you said it yourself (and inexcusably took it out on another player), A player who continuously breaks rules and has no common sense wouldn't belong on the staff team any ways. I still dont see a reason why we would need to mute players instead of Warning , banning or temp banning but thats my opinion.
My thought: tier mutes based on past offenses. 1st offense: 15 minutes 2nd offense: 1 hour 3rd offense: 1 week 4th offense: 1 month 5th offense: Perma This is how I've seen some servers do it and it works fairly well. Also just keep in mind for the suggestions' sake that there's going to be a need for a "Mute Appeal" system, especially on mutes of over 24 hours. If someone gets false muted or muted for a ticky-tack reason over 24 hours, they should have a right to defend themselves.
However, if you are permanently muted, there's no reason to play on the server since economy requires communication. So, it would make more sense to ban on the 5th offense, as the player would probably grief or do something bad because there's nothing else they can do.
If you say so, but still its kind of stupid to do when a simple /ban will do for their actions. Though the its a good idea I just don't agree with it in complete as its not really doing anything. The players are still on the server aren't they? So that means they could still cause problems just not in a speaking matter. Players are banned from the server so they can take a break from Ecc so that they can regain their thoughts of their actions and then appeal a few days later. I'm against this in a way as this would probably do no good and just make another section in complaints/ban appeals for players having to appeal for being muted and it would just start more confusion among the new players and some of the older players. I can't say that I am against this and I cannot say that I am for this but if this is reviewed I would recommend changing some of this to where it is better organized. Something like this would suffice as a betterment to this suggestion as I like its organization but I just don't completely agree with the 5th offense as when that happens players will eventually be able to appeal or need to appeal to such things through staff on forums. This would probably just turn out to be an offense or a warn before staff where to ban a player for doing something they where not supposed to be saying in chat or just to stop someone saying something idiotic or something that is to inappropriate to be in chat.
After reading all of the comments I think chat trolls deserve bans while direct or excessive language use should be punished with the way goblizz had thought of.
There is a propsed mute appeal for mutes over 24 hours. Also I personally don't care what the intent of what someone says or does, if you don't learn after 4 mutes that's your own fault and you should remain muted indefinitely. I'd rather see permanent mutes so people can still play rather than banning people entirely. We don't need the whole remaining community going kaput over chat offenses (which are pretty bad at times from what I hear)
+1 There would be nothing more annoying to trolls than to not be able to speak. They get their "buzz" from winding people up and getting warnings, kicks and bans and from staff telling them to be quiet. Sure, they get banned eventually, but 4 hours down the line, there's a nicely written ban appeal and they're let back on to just do it again. By muting them, it takes the "fun" out of upsetting the community. I'd definitely like to see staff given the power to mute trolls/trouble makers. Who knows, it may even deter them.
If after a verbal warning, /warn, and /kick to stop... I think it's clear that person is trolling on purpose. Giving them a mute before a temp-ban or ban will only give that person another way to troll (since they can't verbally anymore), thus giving them the power to still disrupt the server. Then again I also believe when you're banned in-game, you should be banned from the forum... only being able to start an appeal. There has been far too many times I've seen users push things to get banned and then come on the forum and continue. With that point being brought up, what good is the mute when they can still get on the forum and speak their mind? Trolling is against the rules and all a mute, to me, is a moderator forcing control on that user who can't control themselves. If it gets to that point where a user can no longer control their self and follow the rules, well I think a ban is in order. TL;DR: -1