Unable to buy trails from shop

Discussion in 'Help & Support / Errors & Bugs' started by Jdawger, Jul 12, 2018.

  1. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Gameplay Architect Premium Upgrade

    Joined:
    Dec 15, 2013
    Messages:
    4,098
    Trophy Points:
    88,160
    Gender:
    Male
    Ratings:
    +3,271
    Minecraft Username:
    Jdawger

    Brief Description:
    I cannot seem to be able to buy main server trails

    Instructions:
    Go to [Main] - Trails and try to buy one (without any previously bought trails)

    How many times did you recreate this?:
    Couple times I refreshed the page

    Result:
    You are not allowed to buy this feature

    Plus, /trails has no trails in it (which is correct since I never bought any)

    Expected Result:
    Unless I’m missing something, I should have access to buying trails. The only reason I shouldn’t have access is because I either have them all (which I have none) or I don’t have access to /trails. However, I checked the trails section of the wiki and it’s not stating anything specific I need in order to access them.

    Evidence:
    I typed this on my phone and have no access to a computer for a couple hours. Can post evidence if needed soon
     
    #1 Jdawger, Jul 12, 2018
    Last edited: Jul 12, 2018
  2. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    #2 andrewkm, Jul 12, 2018
    Last edited: Jul 12, 2018
  3. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Gameplay Architect Premium Upgrade

    Joined:
    Dec 15, 2013
    Messages:
    4,098
    Trophy Points:
    88,160
    Gender:
    Male
    Ratings:
    +3,271
    I tried all of them, but I discovered something. Apparently buycraft won’t let me buy anything on mobile anymore.

    Trail examples
    [​IMG]
    [​IMG]


    Non trail example
    [​IMG]

    I used to be able to buy features from my phone (and did for all my features for the past month), but idk what’s going on.

    I’ll check buycraft via my laptop in a half hour or so.

    Edit: It works on my computer, but still not on my phone
     
    #3 Jdawger, Jul 12, 2018
    Last edited: Jul 12, 2018
  4. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Gameplay Architect Premium Upgrade

    Joined:
    Dec 15, 2013
    Messages:
    4,098
    Trophy Points:
    88,160
    Gender:
    Male
    Ratings:
    +3,271
    Edit
     
    #4 Jdawger, Jul 12, 2018
    Last edited: Jul 12, 2018
  5. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    @Jdawger

    I cannot reproduce this on my mobile device.

    Do however ensure you are logged in as the correct user. I actually have derped up in the past on my mobile before and forgot that I need to log out first and then choose the correct username. You may be logged in as someone else from a long time ago and totally forgot :)
     
    #5 andrewkm, Jul 14, 2018
    Last edited: Jul 14, 2018
  6. Jdawger

    Jdawger Goes by Brass Scribe everwhere except MC & ECC
    ECC Sponsor President ⛰️⛰️ Ex-EcoLegend ⚜️⚜️⚜️⚜️ Prestige ⭐ III ⭐ Gameplay Architect Premium Upgrade

    Joined:
    Dec 15, 2013
    Messages:
    4,098
    Trophy Points:
    88,160
    Gender:
    Male
    Ratings:
    +3,271
    I was signed in as "Jdawger" at the time.
    However, I have tried your method of logging out an back in again and I'm able to buy things again. Thank you for the help!
     
  7. andrewkm

    Founder Premium Upgrade

    Joined:
    Apr 5, 2011
    Messages:
    20,370
    Trophy Points:
    102,160
    Ratings:
    +15,065
    Awesome :) Thank you very much for your support as always!