Vip rank features not working (Skyblock)

Discussion in 'Help & Support / Errors & Bugs' started by WickedHobo, Oct 11, 2018.

  1. WickedHobo

    WickedHobo Builder
    Builder ⛰️ Ex-Resident ⚒️

    Joined:
    Jul 30, 2017
    Messages:
    25
    Trophy Points:
    4,285
    Gender:
    Male
    Ratings:
    +12
    Minecraft Username:
    WickedHobo

    Brief Description:
    I can't use the vip chat channel.

    Instructions:
    1.Buy Vip
    2.type /ch vip
    3.realize that even though you waited 4 hours it still doesn't work
    4.make a bug report
    5.repeat as needed


    How many times did you recreate this?
    i have tried accessing the vip chat channel multiple times

    Result:
    The server told me "You don't have permission to join VIP.

    Expected Result:
    I expected to join the vip chat channel

    Evidence:
     
  2. andrewkm

    andrewkm ECC Founder
    Server Owner Founder Premium User Wiki Team

    Joined:
    Apr 5, 2011
    Messages:
    27,320
    Trophy Points:
    93,520
    Ratings:
    +10,401
    It looks like BuyCraft has a bug preventing one of our global commands going through.
    I've applied the correct package to your account now, as well as have reported the issue to the BuyCraft development team.

    Thanks for bringing this to my attention :).
     
  3. Awesomah

    Awesomah Builder
    Builder ⛰️ Ex-President ⚒️⚒️

    Joined:
    May 10, 2018
    Messages:
    134
    Trophy Points:
    19,960
    Gender:
    Male
    Ratings:
    +77
    How does Vip even work? I have never been able to use it. I tried using it after buying my first rank and [VIP] donor tag yet it didn't work. Do i have to buy a special feature for vip channel ?
     
  4. zCamo_

    zCamo_ Moderator
    Moderator Builder ⛰️ Ex-President ⚒️⚒️ Premium User

    Joined:
    Jul 1, 2017
    Messages:
    220
    Trophy Points:
    16,990
    Gender:
    Male
    Ratings:
    +120
    As long as you are a supporter the VIP channel should work for you. There is no other requirements to be able to join. @andrewkm, @Awesomah seems to be having the same problem as @WickedHobo . We have tested it with other users @LanRooks and it works fine for them.
     
    #4 zCamo_, Oct 12, 2018
    Last edited: Oct 12, 2018
  5. andrewkm

    andrewkm ECC Founder
    Server Owner Founder Premium User Wiki Team

    Joined:
    Apr 5, 2011
    Messages:
    27,320
    Trophy Points:
    93,520
    Ratings:
    +10,401
    @Awesomah your account has been fixed.
    Further more this bug is now fixed and the supporter package (which is the package with VIP channel permissions) will now be correctly applied to all supporters. If anyone has donated and is left with issues joining /ch vip - do let me know and I will fix your account.
     
    #5 andrewkm, Oct 12, 2018
    Last edited: Oct 12, 2018
  6. zCamo_

    zCamo_ Moderator
    Moderator Builder ⛰️ Ex-President ⚒️⚒️ Premium User

    Joined:
    Jul 1, 2017
    Messages:
    220
    Trophy Points:
    16,990
    Gender:
    Male
    Ratings:
    +120
    #6 zCamo_, Oct 12, 2018
    Last edited: Oct 12, 2018